GDPR Compliance

Your Data Protection Rights

At BuzzBee Games, we are committed to protecting your privacy and ensuring full compliance with the General Data Protection Regulation (GDPR).

Your Rights Under GDPR

Understanding your fundamental data protection rights under EU law

Right to Access (Article 15)

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to that data. You can request a copy of your personal data in a commonly used electronic format.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed. We will respond to your request within one month.

Right to Erasure / "Right to be Forgotten" (Article 17)

You have the right to request deletion of your personal data where there is no compelling reason for its continued processing. This includes cases where data is no longer necessary for the purposes it was collected, or you withdraw consent.

Right to Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us.

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Object (Article 21)

You have the right to object to processing of your personal data where we are relying on legitimate interests or performing a task in the public interest. You have an absolute right to object to processing for direct marketing purposes.

Data Processing

How we collect, use, and protect your personal data in compliance with GDPR

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for the performance of a contract with you (e.g., providing game services)
Legal Obligation: Processing is necessary to comply with the law
Legitimate Interests: Processing is necessary for our legitimate interests (e.g., fraud prevention, improving our services), provided your rights do not override these interests

Data Categories We Collect

We collect and process the following categories of personal data:

Identity data (name, username, device identifiers)
Contact data (email address)
Technical data (IP address, browser type, device information)
Usage data (game progress, preferences, interaction data)
Marketing and communications data (preferences for receiving marketing communications)

Processing Purposes

We process your personal data for the following purposes:

To provide and maintain our gaming services
To personalize your gaming experience
To communicate with you about our services
To improve our games and services through analytics
To ensure security and prevent fraud
To comply with legal obligations

Consent Management

How we obtain and manage your consent under GDPR requirements

Consent Collection

We collect consent through clear opt-in mechanisms that meet GDPR standards. Consent requests are presented in plain language, separate from other terms and conditions. We explain what you are consenting to and inform you of your right to withdraw consent at any time. Pre-ticked boxes or implied consent are never used.

Withdrawal of Consent

You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. You can withdraw consent by contacting us at the email address provided below or through your account settings. We will process your withdrawal request within 30 days.

Marketing Communications

We will only send you marketing communications if you have consented to receive them. Each marketing communication includes an easy unsubscribe mechanism. You can also manage your marketing preferences through your account settings or by contacting us directly. Under GDPR, you have an absolute right to object to direct marketing at any time.

Data Retention

How long we keep your personal data in accordance with GDPR principles

Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods include:

Active account data: Retained while your account is active
Inactive account data: Deleted after 2 years of inactivity
Transaction records: Retained for 7 years for legal compliance
Marketing consent records: Retained for 3 years from last interaction
Cookie data: As specified in our Cookie Policy

Deletion Procedures

When personal data is no longer required, we securely delete or anonymize it. Deletion is performed across all our systems, including backups, within a reasonable timeframe. You can request deletion of your data at any time by exercising your right to erasure (see above).

Archive and Backup

Data in backups is retained for disaster recovery purposes and is deleted according to our backup retention schedule (typically 90 days). Backup data is subject to the same security measures as live data.

International Data Transfers

How we protect your data when transferred outside the EU/EEA

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place as required by GDPR Chapter V:

Standard Contractual Clauses (SCCs): We use EU Commission-approved standard contractual clauses
Adequacy Decisions: We transfer data to countries recognized by the EU Commission as providing adequate protection
Additional Safeguards: We implement supplementary measures where necessary to ensure data protection equivalent to EU standards

You can obtain information about the specific safeguards we use by contacting our Data Protection Officer.

Contact Our Data Protection Officer

Get in touch with our DPO for privacy-related questions or to exercise your rights

Data Protection Officer

For any questions about your data protection rights, our GDPR compliance, or to exercise any of your rights under GDPR, please contact our Data Protection Officer:

Email: dpo@buzzbeegames.com

Response Time: We aim to respond to all privacy inquiries within 30 days as required by GDPR.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement if you believe that the processing of your personal data violates GDPR.

You can find contact details for supervisory authorities in the EU at: https://edpb.europa.eu/about-edpb/board/members_en

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